My company forces me to use Hertz. That said I have had very positive experiences with the Alpharetta Windward location. I do not and will not do business with the Cumming location even though they are close to me, because of poor service and don't care employees.
Always such a quick and easy experience. I was able to walk in and be in my rental car and on my way in less than 10 min..
I had my rental for a period of 33 days. I had LDW charge to be cancelled after period of 8 days but Hertz has charged for an the entire period of 33 days. I came in the shop at Alpharetta on the 8th to stop my LDW. One of the Hertz's staff from the location came out and checked my car to see everything was alright and had confirmed everything looks good. I was still charged for 33 days. When I asked them about it when I returned the car, they said I never came in to remove the charge. I would recommend not to rent cars at this location as they try cheat people and use people's ignorance for their benefit. If possible don't rent out Hertz because the customer service wasn't able to help me out as well.
The Alpharetta Windward location though has always provided good service, good vehicles and the employees have been great to deal with. This is a powerhouse group doing a high volume business but operating from a shoe box size office space. I will continue to bring my rental car needs here.
They dont have a proper estimation . Rates will vary an average of $50 - $70 stating that their Loss Damage Wvr and all , be careful while you book it , Read the document twice
Very friendly and helpful staff. Easiest pickup and drop-off I’ve ever dealt with when renting a vehicle.
Hertz is a US Car Rental based in Alpharetta, Georgia. Hertz is located at 5750 Windward Pkwy, Alpharetta, GA 30005, USA.
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